She received a prompt reply from the company! The email began with a proper Australian greeting , "good day" and then they assured us that they created a new box with a picture on it that was taken with the real cereal. They also said they changed a few of the colors and offered to send us coupons and a complimentary box of cereal. I'm not sure any of us are interested in eating the cereal but we definitely are interested in checking out the changes! Stay tuned!
Wednesday, November 05, 2014
Tropicos... Cereal or bird food?
I try to keep a box of cereal at work for breakfast emergencies. This weekend I went to Sprouts which is a local grocery store that carries mainly organic products. I came across a box of Tropicos and thought it would be a healthy cereal option because it's low sugar, gluten free, no preservatives or flavoring, and naturally colored. The picture on the box looked like fruit loops so how bad could this be? This morning I had a breakfast emergency and reached for the box only to discover the cereal looked nothing like the pic on the box! The color of the cereal wasn't bright tropical colors they were dark and drab, and the shape look like plastic beads instead of cereal Os, and the smell was pretty much the scent of bird feed! So one of the 20 something's took a picture of it, and promptly found the email address for the company and expressed my dissatisfaction! We weren't really sure what to expect since the company is in Australia
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